Frequently Asked Questions

WEDDING PHOTOGRAPHY FAQ’S

How do I get to see my wedding photos?

All our wedding packages include a comprehensive sneak-peek gallery which goes live on our blog/ social media soon after your wedding day. You can easily share this with friends and family, and those who couldn’t make it on the day.

Usually eight weeks after your wedding the entire collection of your wedding photos will be available via a private gallery on our website. You can log in using a unique password and view the images, aswell as download your full image sets. The bride and groom, of course, receive all their files on a USB so you don’t need to download anything online.

What is a gallery card?

You would have seen this mentioned under our wedding photography packages.

Once your full photography collection is ready for viewing, it’s available through a private gallery on our website. To make it easy for friends and family to access your wedding gallery, we will provide a small card with your gallery details during your wedding reception. This includes approx dates when photos will be live and instructions on how to access the gallery. One less step for you to take care of.

Do we get digital files from our wedding?
Yes. All of our packages include edited, high resolution photos available for both download from your private gallery and also on a USB. The photos are not watermarked so you can use them for personal purposes.
Are wedding albums included in our package?
Wedding album inclusion is dependent on your selected package. If you choose a Digital package we can always create an album for you later.
How many wedding photos will I receive?

This depends on the length of your wedding, we don’t limit how much we shoot.

How many hours of photography do I need?
The quick answer is: we help you plan this during your initial wedding consult. Then before your wedding day, we create a detailed plan and provide you with a timesheet. We’re happy to help as it’s probably your first time planning an event this size, but it’s a familiar task for us.

Things we’ll cover in our wedding consultation include: when should hair and makeup be finished, for how long do you need the hire cars, by what time does the bride need to be dressed, when should flowers arrive, and how long will travel take between locations?

We also need to allow enough time for photos of the bride and groom once they’re fully dressed, family photos and your location photography.

We’ll take care of planning, including advising you of simple things like sunset times which can make a big difference on a tight schedule.

Do you charge extra for weddings outside Toowoomba?
We are pretty generous in how far we travel for your wedding day. Our standard service areas include Darling Downs Region, Brisbane and Ipswich. Or ask us about destination weddings and we can discuss what this involves.
Do you photograph destination weddings?
Yes, we do. There are special wedding packages for destination weddings so please ask us for more information.
Do I need one or two photographers?
It is highly recommended that you have two photographers on your day as you don’t want to miss a moment. The majority of our packages include two professional photographers. Your day just flies by and it’s great to get different perspectives from two creatives. Also due to tight schedules it may be a must.
Do you photograph engagement sessions?
Most of our packages include a complimentary engagement session. This is a great way to get to know each other and to get you relaxed in front of the camera and discover what to expect on the day.
Can you make guest books, framed prints and parent albums?
Yes we definitely can. This can be arranged anytime prior or after your special day.

FAMILY & NEWBORN PHOTOGRAPHY FAQ’S

When is the best time to get my family/baby photos?
Family and Baby Photos can be taken at anytime. However, there are a few milestones in both babies’ and toddlers’ lives that are great to commemorate through photos.

Newborns:

We recommend newborn photography to be done in the first 2 weeks of your baby’s life, when they are still squishy and sleepy! Accordingly, you’re best contacting us as soon as the baby is born, so we can ensure suitable availability. However, if you aren’t feeling ready for photography this soon after giving birth, we can still get some great newborn photos till the baby is around 5 weeks old.

 

Babies:

3-4 months old, when the baby is comfortable on the tummy, smiles a bit and has more eye contact with both parents and the camera is good time for some more photos.
6-8 months old, when the baby can sit independently is another great opportunity for some more lovely images.

 

Toddlers:

1st birthday, whether a cake smash, a birthday party or just capturing a milestone, around the first birthday is a great time for photos!

What should we wear to the photoshoot?

Outdoor sessions:

With the aim of showing faces, emotions and relationships, we want the attention to be on people, not clothes. Accordingly, please, avoid large prints/characters and logos.  We also find that having a common colour theme through everyone’s clothing makes for much better looking images!

No family should ever feel pressured to dress up like a boy band, but reducing the amount of colours worn to 2-3 or shades of the same colour, always works best!  Please, dress as casual or as formal as you want the photos to look!

With small children, we recommend a couple of changes of clothes – besides their unrivalled talent for getting dirty, they also tend to look very different, if wearing different coloured outfits, and it’s a lovely thing to capture!

 

Newborn sessions:

The heroes look best naked, though we make sure a level of decency is maintained, though we do have an array of outfits/props (head bands, hats, overalls, tutus, angles wings, etc.) we can use with your little one.

For the parents, we recommend 1 dark outfit and one lighter one – to work with the black and white backgrounds we use in our studio. A spare outfit is always a good idea, since naked babies wee considerably more than one can imagine!

 

Pregnancy sessions:

We provide a selection of beautiful dress in multiple colours that show your shape beautifully and work great with the surroundings. However, if you have any outfits that you would like to be photographed in, you’re welcome to bring them! For the partners – the simpler outfit, the better – single colour pants, jeans, and a plain coloured shirt (or topless)

 

What is the best time of day for a photoshoot?

The best light for photography (not to mention the temperature levels!) is directly after sunrise and just before sunset. We understand the effort and time required to get the family ready for a photoshoot, but it is absolutely worth it! Session are usually 3:15 during winter and 4:30 during summer for the best lighting conditions.

Do you supply any props/can we bring our own props?

Newborns:

We have an array of props and outfits (buckets, baskets, head bands, hats, angel wings, overall sets, tutus etc.), but welcome any additions, such as army/sporting/music paraphernalia or a toy/blanket with a sentimental value!

Toddlers:

We have some props – carts, tutus, wings, wooden letters, etc. you’re welcome to bring anything you deem appropriate! Moreover, if there is a prop/outfit you wish to have for the session, we are happy to source it for you, whether to purchase or just loan. We work extensively with Aisling Events, who supplies us with vintage items, such as photo frames, furniture, tea sets etc.

How long does the session last?

Newborns:

we allocate up to 2 hours, to allow for feeding and settling; some newborns are very settled on the day and the session can take 1-1.5 hours, some require the full 3!

Studio:

we allocate up to 1 hours for a studio session, to allow for the child to settle into a happy and natural behaviour.

Location:

outdoor sessions last around 1 hour, by the end of which most little models have had enough. If not, we’re happy to go for longer!

How long till we get to see our images?
Around a week after the session, you’re invited to the studio to view the best 40-60 images, together with some designed collages. Here, you can make your selections and view all offered products (prints, canvases, coffee books, etc.). Shorter turn-around times are available in request.
How long till we get our photos?
Within a week a sneak peek will be put up on Facebook & Instagram and as they are edited I will place them up on the online gallery for you to view and have access too. Your gallery will be completed within 6 weeks. You will have your full gallery within 6 weeks
Where is a good location for a photoshoot?
We’re happy to recommend location, depending on your personal preference, proximity and the time of day for the session. We are also open to suggestions and happy to explore your ideas in a free pre-session location check.
Should we have a studio or an outdoor session?
Outdoor sessions lend themselves to more natural-looking and casual images, while studio images tend to be more formal and timeless. The choice is up to you! With younger children (up 1 year old), we usually recommend a studio session, where we can control climate and lighting and get some beautiful nuddy shots of the little ones! However, as soon as the children become mobile, we recommend holding an outdoor session, as they are usually happier roaming in a park, playground or on the beach. However, rules are there to be broken, and we have captured plenty of beautiful photos of younger kids outdoors and older ones – on a studio!

Pregnancy: studio and outdoor sessions result in very different-looking images! Please, peruse our maternity galleries to find out which look you prefer.

Can we get digital files to do our own printing?
Digital files are our most popular product! They come fully retouched, un-watermarked and in high res.
What happens if my child has got a scratch/pimple/bruise?
All images undergo an extensive retouching process and all imperfections are routinely removed! We also give adults a very slight airbrushing (nothing excessive, just making you look like you’ve had a good night’s sleep!), remove stretch marks, etc. Please, refer to the retouching section of the website for examples.
What happens if one of us is sick on the day of the session?
We’re happy to offer one free re-schedule of the session. Please, contact us as soon as you find out you’re unable to attend the session.
What happens if the weather is not photography-friendly?
We happily reschedule sessions that have to be cancelled due to uncooperative weather!

 

Do you do graduation/engagement/cake smash photos?
We do! If you don’t find the required service on the services page or in the galleries page, please, contact us, as we’re sure we can deliver exactly what you need!